This Privacy Policy describes how Precision Data Acquisition Inc., operating as CCD Astrophotography (“we,” “us,” or “our”), collects, uses, and protects your personal information when you use our remote telescope services, purchase data sets, or interact with our website.
1. Information We Collect
a) Information You Provide:
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Account & Contact Data: Your name, email address, institutional affiliation, and country/state for tax purposes.
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Payment Information: Processed securely by our third-party payment providers. We do not store your full payment card details.
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Project & Observation Data: Target coordinates, exposure parameters, filter selections, and other specifications you submit for telescope scheduling.
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Communications: Records of your support requests, inquiries, and feedback.
b) Information Collected Automatically:
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Usage & Device Data: Your IP address, browser type, operating system, pages visited, time stamps, and actions taken on our platform.
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Operational Telemetry: Technical logs from telescope sessions, system performance data, weather conditions during observations, and diagnostic information. This data is anonymized and aggregated for service improvement.
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Cookies & Similar Technologies: We use essential cookies for site functionality and optional analytics cookies to understand user behavior.
2. How We Use Your Information
We use your information to:
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Create, manage, and secure your user account.
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Process bookings, provide telescope access, and deliver purchased data products.
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Communicate with you regarding your account, observations, support requests, and service updates.
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Maintain, improve, and optimize our telescope systems, website, and overall service.
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Conduct fraud prevention and ensure compliance with our Terms of Service.
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Send you marketing communications, only with your prior consent.
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Fulfill our legal and regulatory obligations.
3. Legal Basis for Processing (For EEA Users)
If you are located in the European Economic Area, our processing of your personal data is based on:
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The necessity to perform our contract with you (e.g., providing telescope access).
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Our legitimate interests in improving our services, ensuring security, and conducting marketing.
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Your consent, for specific purposes like receiving our newsletter.
4. Sharing of Information
We do not sell your personal data. We may share it only with:
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Trusted Service Providers: Companies that provide essential services such as payment processing, data hosting, email delivery, and analytics under strict confidentiality agreements.
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Legal & Regulatory Authorities: When required to comply with a valid legal request, law, regulation, or court order.
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Academic or Research Partners: With your explicit permission, anonymized observational data may be used in scientific collaborations.
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Successor Entities: In the event of a merger, acquisition, or sale of all or part of our business.
5. Data Retention
We retain your personal data only as long as necessary:
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Active Account Data: For the duration of your account and as required for legal, tax, or accounting purposes.
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Operational Logs: Technical and observational data is retained for service quality, security, and development for a period of up to 7 years.
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You may request account deletion, subject to our legal obligations to retain certain records.
6. Your Rights
You have the following rights regarding your personal data:
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Access & Portability: To request a copy of your data.
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Correction: To update or correct inaccurate information.
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Deletion: To request erasure of your data under certain conditions.
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Restriction & Objection: To restrict processing or object to how we use your data.
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Withdraw Consent: To withdraw previously given consent at any time.
To exercise these rights, please contact us at the email address below. We will respond within one month. You also have the right to lodge a complaint with your local data protection authority.
7. International Data Transfers
We are based in the United States. Your data is processed and stored on U.S. servers. When we transfer data from the EEA or other regions, we rely on approved data transfer mechanisms, such as Standard Contractual Clauses, to ensure adequate protection.
8. Data Security
We implement industry-standard technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments. However, no electronic transmission or storage method is completely infallible.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be indicated by a new “Last Updated” date. We will notify you of significant changes via email or a notice on our website.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at:
Precision Data Acquisition Inc.
17055 Campo Dr
Parker, CO 80134
USA
Phone: (303) 841-0803